FAQs

Frequently Asked Questions (FAQs)

1. What makes your perfumes unique?

Our perfumes are crafted using high-quality ingredients, with a focus on long-lasting scent, elegant packaging, and unique fragrance compositions inspired by global journeys and timeless luxury.

2. Are your perfumes for men, women, or unisex?

We offer a range of fragrances for men, women, and unisex options. Each scent is designed to suit a variety of personal styles and preferences.

3. How long does the scent last?

Our perfumes are made with high-concentration oils for excellent longevity. On average, the scent lasts between 8 to 12 hours depending on skin type and application.

4. Where do you ship?

We currently ship locally and internationally. Shipping options and costs are shown at checkout based on your location.

5. How long does shipping take?

Delivery times vary by destination. Local orders typically arrive within 3–5 business days. International orders may take 7–14 business days.

6. Can I return or exchange a perfume?

Due to the nature of our products, we only accept returns on unused and sealed items within 14 days of purchase.

7. Are your perfumes cruelty-free?

Yes, all of our fragrances are cruelty-free and never tested on animals.

8. How should I store my perfume?

Keep your perfume in a cool, dry place away from direct sunlight and heat to maintain its quality and longevity.

9. How can I contact customer support?

You can reach us via our Contact Us page or email us directly at rihlahscents@gmail.com . We typically respond within 24–48 hours.